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04 销售服务 (第2/3页)
freeze now? 萨莉:你找到我电脑的毛病了吗?我在这买了才一个月。为什么现在运行很慢,经常死机? seller: the hardware is ok. the problem is that there are too many viruses in your computer. the virus can disturb the working of the computer. there's no anti-virus system in your computer. it would be infected easily. 店家:硬件没有问题。问题是你电脑里有很多病毒。病毒会干扰电脑的正常工作。您电脑上没安装杀毒软件,很容易被感染病毒。 sally: but it needs money to activate the anti-virus software. i thought there's no need of it. 萨莉:但是激活杀毒软件需要钱啊,我觉得没有必要。 seller: no, an anti-virus software can protect your computer efficiently. for you have just bought it here for one month, i can help you to set up one and activate it. the validity is 3 months. 店家:不,杀毒软件能有效保护您的电脑。你在这儿买了才一个月,我可以帮你安装并激活,有效期是三个月。 sally: ok, thank you. 萨莉:好的,谢谢。 seller: also, i found that there are many documents in your c disk. and that's also a reason that your computer works slow. 店家:而且,我发现你的c盘里装有许多文件。这也是你电脑变慢的一个原因。 sally: you mean the documents should not be set up in c disk? 萨莉:你是说文件不能装在c盘吗? seller: yes, the c disk is mainly for the systems. you can change the route to other disks if you set up documents. 店家:是的。c盘主要是系统文件。如果你建立新文件的话可以修改路径到别的盘。 sally: i got it. could you help me with the c disk this time? 萨莉:我明白了。这次你能帮我整理一下c盘吗? seller: no problem. 店家:没问题。 notes 1. freeze [fri:z] v.(使)结冰;n. 冻结,冰冻;凝固,静止 2. hardware [?hɑ:dw??] n. 硬件 3. virus [?vai?r?s] n. 病毒,病毒性疾病;恶毒,恶意 4. infect [in?fekt] v.(受)传染;污染;影响 5. activate [??ktiveit] v. 使活动,起动;触发,激活 6. efficientl [i'fi??ntli] adv.效率高地,有效地 7. validity [v??liditi] n. 有效(期),效力,合法性;正当,正确 8. route [ru:t] n. 路,路途,路线,路程 小贴士 1. i often maintain my computer occasionally at certain intervals. 我经常每隔一段时间就把电脑维修一次。 2. what is the validity of this tv? 这台电视的保修期是多长时间? 3. please keep your warranty card well. you need to show that when you want a maintaining service. 请妥善保管保修卡。如果你需要维修服务时,请出示保修卡。 4. have you finished the repairing of my car? 我的车修好了吗? 5. it is always free of charge whene